Refund Policy
Porta Ionica Interior Styling and Design
Last Updated: [Insert Date]
This policy complies with UK Consumer Contracts Regulations.
1. Your Right to Cancel (Online Orders)
You have 14 days from receiving your goods to cancel your order.
To cancel, email:
📧 info@portaionica.co.uk
2. Returns Conditions
Items must be:
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Unused
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In original condition
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In original packaging
Custom or commissioned artwork may be non-refundable unless faulty.
3. Return Address
Please contact us before returning any items.
Return Address:
[Insert Return Address]
Customers are responsible for return shipping unless the item is faulty.
4. Refunds
Refunds are issued within 14 days of receiving returned goods.
Refunds are made to the original payment method.
Standard delivery charges will be refunded where applicable.
5. Damaged Items
If your artwork arrives damaged:
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Contact us within 48 hours
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Provide photographs
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We will arrange replacement or refund
Email: info@portaionica.co.uk