Refund Policy
 

Porta Ionica Interior Styling and Design
Last Updated: [Insert Date]

This policy complies with UK Consumer Contracts Regulations.

​

1. Your Right to Cancel (Online Orders)

​

You have 14 days from receiving your goods to cancel your order.

To cancel, email:
📧 info@portaionica.co.uk

​

2. Returns Conditions

​

Items must be:

• Unused

• In original condition

• In original packaging

Custom or commissioned artwork may be non-refundable unless faulty.

​

3. Return Address

​

Please contact us before returning any items.

Return Address:
[Insert Return Address]

Customers are responsible for return shipping unless the item is faulty.

​

4. Refunds

​

Refunds are issued within 14 days of receiving returned goods.

Refunds are made to the original payment method.

Standard delivery charges will be refunded where applicable.

​

5. Damaged Items

​

If your artwork arrives damaged:

• Contact us within 48 hours

• Provide photographs

• We will arrange replacement or refund

Email: info@portaionica.co.uk